The new Hughesnet® is powered by our JUPITER™ 3 satellite, the world’s largest and most advanced commercial communications satellite. The new Hughesnet service plans come with an allotment of Priority Data, and unlimited Standard Data.
When does my Priority Data replenish?
The data cycle is typically based on the day you activated your service. For a new customer, that may mean that your data cycle and billing cycle are the same. For customers who have upgraded, you likely have a billing cycle and a data cycle that do not coincide. Your data will be replenished on the date your new data cycle begins.
For example, your billing date and data cycle may occur simultaneously on the 5th of each month, if you originally activated your service on May 5th.
What counts towards my Priority Data?
Anything you do online, including but not limited to:
- Streaming video (Netflix, You Tube, etc)
- Downloading photos, videos, MP3 files, or documents
- Uploading files (photos, YouTube videos, etc)
- Browsing (Facebook, etc)
- Software updates (antivirus protection, Microsoft/Windows updates, Apple iOS updates, etc)
- Online gaming (including Facebook games)
- Voice over IP (Ooma, Vonage, etc). If using Hughesnet Voice service, your service plan data will not be consumed.
How can I monitor my Priority Data usage?
There are two ways to view and monitor your usage.
1. myhughesnet.com – Sign in or register, and visit ‘Usage’ > ‘Usage Details’.
2. Hughesnet Mobile App – Login to the mobile app and visit ‘Usage’ > ‘Usage Details’ from the bottom menu.