If you cancel your Hughesnet® service, you will receive a return kit to return any Hughesnet equipment you leased. Please note that the equipment must be returned in good condition within 45 days of cancellation to avoid being charged an Unreturned Equipment Fee. For more information on the charges, click here to view the Subscriber Agreement.
For instructions on how to uninstall and return your Hughesnet leased equipment, click here.
If you would like to reactivate your service, or have any questions regarding returning the leased equipment, call Customer Care at 866-347-3292.
HT1000 and HT1100 model modems are not required to be returned. Please recycle with your local facility.
1. If only the modem is returned, the amount for the Unreturned Equipment Fee will be $200. If only the radio transmitter is returned, then a $100 Unreturned Equipment Fee will apply. The Unreturned Equipment Fee is part of the subscriber agreement that you can view at legal.Hughesnet.com.
2. A technician service fee may apply.