What should I do if I see the message, “Your account is flagged due to multiple invalid payment attempts. You must pay the overdue amount today and each monthly payment with a one-time bank wire transfer or a one-time pre-paid card.”?

Q1: Why is my account flagged?

You are seeing this message because the system has detected several unsuccessful payment attempts or payment reversals (such as a chargeback from your bank).

Q2: What are my payment options?

To unlock your account, you must pay the full past-due balance and any future balances using any of the options below:

Option 1: Non-Reloadable Pre-Paid Card: Pay with a pre-paid card (like a Visa or Amex gift card).

Option 2: Pay by Wire Transfer You can instruct your bank to send a wire transfer to Hughes Network Systems LLC. Provide your bank with the following information:

• Your Hughesnet Account #: (Make sure to include your specific DSS account number here)
• Bank Name: Bank of America
• Routing Number: 071000039
• Account Number: 8188701349