What is the Service Plan Data?

The new Hughesnet® is powered by our JUPITER™ 3 satellite, the world’s largest and most advanced commercial communications satellite.  The new Hughesnet service plans come with an allotment of Priority Data, and unlimited Standard Data. When does my Priority Data replenish? The data cycle is typically based on the day you activated your service. For …

What is unlimited Standard Data?

What does ‘unlimited data’ mean? The new Hughesnet® Service plans feature an allotment of Priority Data (determined by the purchased Service Plan) and unlimited Standard Data. If you consume your monthly Priority Data, you can continue enjoying the Service using unlimited Standard Data until your Priority Data resets. Standard Data is prioritized behind Priority Data. …

What should I do if I experience slow or no connectivity?

In the event you have slow or no internet connection, here are some details to help get you back up and running.  It is unusual to experience slow or no connectivity. There are occasions however, such as weather, which may interrupt service.  In the event you have slow or no internet service, here are some …

Can I Buy More Priority Data if I Run Out?

If you use all your Priority Data, unlimited Standard Data kicks in automatically. Standard Data speeds may be slower during high-traffic periods. If you want more Priority Data, you can purchase a Priority Data Token that will restore your Priority Data right away. You can purchase Priority Data Tokens from: Sign in or register on myhughesnet.com. Once logged-in, …

How do I disconnect the Multipath Device and the power supply from the HughesNet Wi-Fi Modem?

Note:    The Multipath device does not have a power (off-on) switch. Figure 1: Unplug from wall 2. Disconnect the remaining cables as shown in Figure 2 below. Figure 2: Disconnecting cables from the old device Note:   To unplug the power adapter from the back of the device, grip the locking mechanism (Figure 3) and pull. …

Everything to know about transferring your current phone number to Hughesnet Voice

The process of transferring your telephone number from one Voice service provider to another, is called Phone Number Porting. Most new Hughesnet® Voice customers can bring their current telephone number when switching to Hughesnet. The following FAQ article highlights key details including any instructions that must be followed to submit a port request. Important things …