How can I improve my gaming experience?

This FAQ will guide you through troubleshooting common gaming issues to help enhance your gaming experience. Use the hyperlinks below to navigate to specific sections or scroll down for detailed instructions. Q: Why is my game download taking so long? What can I do to improve download speeds? There are multiple factors that can affect …

How to check if the IFL/Satellite cable is correctly connected?

An IFL cable is a black coaxial cable coming from outdoor unit and is connected to the “SAT” port on the back of the modem. Fig: IFL cable Incorrect IFL cable connection can lead to issues with your internet service performance. The following FAQ will guide you to ensure the IFL cable is securely connected …

How do I install my Hughesnet Mesh Wi-Fi Node?

A Mesh Wi-Fi Node is the perfect solution to extend your modem’s signal throughout your home, for wall-to-wall Wi-Fi coverage. The Mesh Wi-Fi Node is specifically engineered to extend your Hughesnet Wi-Fi signal for seamless browsing and streaming in every room. The Mesh Wi-Fi Node pairs seamlessly with the Hughesnet Wi-Fi Modem.  Follow the Steps …

How do I disconnect the Multipath Device and the power supply from the Hughesnet Wi-Fi Modem? 

Note: The Multipath device does not have a power (off-on) switch.  Figure 1: Unplug from wall  Figure 2: Disconnecting cables from the old device  Note:   To unplug the power adapter from the back of the device, grip the locking mechanism (Figure 3) and pull. The locking mechanism will disengage, and you will be able to …

How does weather impact the satellite internet service?

Weather and my Hughesnet® Service  Stormy weather may affect your internet service when thick cloud cover blocks the signal between the satellite and your dish. The satellite that delivers your signal is 22,000 miles away. The signal must travel up to space when you make a request (such as clicking on a webpage) then come …

What is included with the new Hughesnet residential installation?

Here is what to expect at your installation visit. Technician tracking: Once the technician is en-route to your location, you will receive a Techtrak link via SMS. You can use this link to track the whereabouts of your installer. If you haven’t already registered, you can sign up for a free myhughesnet.com account. With your …