These instructions explain how to uninstall the equipment, pack it, and return it to Hughesnet® in the box you have received. Click here for equipment return instructions for the Multipath Device (WL3000) and Wireless Antenna.
Category Archives: Fusion
What is Hughesnet Fusion?
Hughesnet Fusion® plans combine satellite and wireless technologies to deliver a high-speed, low-latency, reliable internet experience. The experience feels faster, especially while watching videos, browsing content-rich websites, and video conferencing. Where are Hughesnet Fusion plans available? Hughesnet Fusion plans are currently only available in select areas of the country. A certified Hughesnet® technician must install …
Can I view devices connected to my network?
Customers with a HT2000W modem can view their devices connected to their Hughesnet® Wi-Fi as well as direct LAN connections. To view your devices, login to your myhughesnet.com account and visit ‘Usage’ > ‘Wi-Fi management’ page. On this page you can view the devices connected to the LAN, and the different Wi-Fi channels. Only the …
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Where can I find the HT2000W/HT2010W Satellite Modem User Guide?
Click here to access the Modem replacement guide.
Does Hughesnet Work with My Wireless Thermostat, Security Systems and Lighting?
Hughesnet® does support remote home devices that allow you to control your lights and thermostats (such as Nest and Philips Hue) from your smart phones. Security devices that allow you to watch video in the cloud are also supported. Devices that require a static or routable IP address will not work. Reference the device manual …
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How do I Schedule/delay Windows Updates?
You can delay automatic Windows updates from installing on your PC until the Bonus Zone hours to maximize your Service Plan Data. Why does Windows update automatically? With automatic updating, Windows automatically checks for the latest updates for your computer. You don’t have to search for updates online or worry that critical fixes for Windows …
Can I Buy More Data if I Run Out?
If you exceed your Service Plan Data, you will stay connected, but may experience reduced speeds until the next billing cycle. Data Tokens are a great way to restore your high-speed data. You can purchase Data Tokens from: Sign in or register on myhughesnet.com. Once logged-in, click on ‘Usage’ and ‘Data Token Purchase’ in the second menu. Download …
What is your upload/download allowance policy (Fair Access Policy)?
To ensure fair internet access for all Hughesnet® customers, Hughesnet maintains a special Fair Access Policy that establishes an equitable balance in internet access for all Hughesnet subscribers. Similar to how cell phone providers manage their data plans, all Hughesnet plans come with an allotment of data, that may be downloaded or uploaded within each …
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The HughesNet Wi-Fi Modem Provides Dual-band Network (2.4G Hz and 5G Hz). Which One Should I Use?
Hughesnet® Wi-Fi Modem provides two networks, a 2.4 GHz and 5 GHz. Deciding which network to use, is based on your unique home set-up. 2.4 GHz has a longer range and can penetrate walls and other solid objects more easily. However, it is more susceptible to interference, so speeds may not be as high. 5 …
Where can I find the Replacement Guide for the HT2000W/HT2010W Satellite Modem?
Click here to access the Modem replacement guide.