How to Block or Report Unwanted Emails and Senders?

Hughesnet® email allows you to filter out unwanted emails, such as marketing messages, with two options: “mark as spam” or “block the sender”. This FAQ outlines the steps for both methods. Marking an Email as Spam Note: Marking an email as spam does not instantly block the sender. These emails would still be sent to …

Wi-Fi Management

Wi-Fi Management allows you to see information related to your Wi-Fi and devices connected to it from the myHughesnet (Mobile) app or my.hughesnet.com. You will be able to edit your router settings, reset your router remotely, see connected devices, and view wireless status. You will also be able to see device usage in the last …

What is Video Optimizer?

The Video Optimizer helps you get the most out of your service when streaming video content. How it works: Hughesnet® automatically adjusts data rates for streaming video to deliver great picture quality while using less of your data. Streaming is optimized with video streams up to HD quality. For best performance, leave any video streaming …

How can I see daily usage by device?

Hughesnet® customers with a HT2000W modem can view device-level usage for 24-hour and previous 14-day periods on the ‘Connected Devices’ page found on myhughesnet.com under ‘Wi-Fi Management’ under the ‘Usage’ category. The following page displays the devices connected to your Hughesnet system along with other helpful information such as, “Status, Signal Quality, Connection time, and …

Can I view devices connected to my network?

Customers with a HT2000W modem can view their devices connected to their Hughesnet® Wi-Fi as well as direct LAN connections. To view your devices, login to your myhughesnet.com account and visit ‘Usage’ > ‘Wi-Fi management’ page. On this page you can view the devices connected to the LAN, and the different Wi-Fi channels. Only the …

How do I manage Video Optimizer settings on the myHughesnet (Mobile) app?

What is Video Optimizer? The Video Optimizer helps you get the most out of your service when streaming video content. It automatically adjusts streaming video up to HD quality. Where can I manage my Video Optimizer settings? You can manage the settings via the myHughesnet (Mobile) app or on myhughesnet.com. Here’s how to manage Video …

How do I view my Hughesnet email? 

If you have already created a Hughesnet® email account, you can easily access your email from the myhughesnet.com header or by clicking here. Sign in required.  You can also access your email from your mobile device. Click here to learn more.   Please note that you will no longer be able to create new Hughesnet email accounts.  For information on …

Managing Video Optimizer on myhughesnet.com

What is Video Optimizer? The Video Optimizer helps you get the most out of your service when watching streaming video content. It automatically adjusts streaming video up to HD quality. Where can I manage my video settings? You can manage the settings via the Hughesnet® Mobile App and on myhughesnet.com. myhughesnet.com: Sign In or register …

Unlimited Data – No Hard Data Limits questions

What does ‘No Hard Data Limits’ mean? Hughesnet® service plans come with an allotment of High-speed data, as determined by your purchased Service Plan, that can be used by a Subscriber each month. If you exceed your plan data, we won’t cut you off or charge you more. If I exceed the amount of data …