What are Dead Zones, and how can I eliminate them?

What is a Dead Zone? A Dead Zone is any area in your home where Wi-Fi coverage is weak or nonexistent, preventing devices from connecting to the internet or causing poor performance. What causes a Dead Zone? Dead zones occur when the radio waves from your router are blocked or disrupted. Common causes include: How …

How do I install my Hughesnet Mesh Wi-Fi Node?

A Mesh Wi-Fi Node is the perfect solution to extend your modem’s signal throughout your home, for wall-to-wall Wi-Fi coverage. The Mesh Wi-Fi Node is specifically engineered to extend your Hughesnet Wi-Fi signal for seamless browsing and streaming in every room. The Mesh Wi-Fi Node pairs seamlessly with the Hughesnet Wi-Fi Modem.  Follow the Steps …

How do I disconnect the Multipath Device and the power supply from the Hughesnet Wi-Fi Modem? 

Note: The Multipath device does not have a power (off-on) switch.  Figure 1: Unplug from wall  Figure 2: Disconnecting cables from the old device  Note:   To unplug the power adapter from the back of the device, grip the locking mechanism (Figure 3) and pull. The locking mechanism will disengage, and you will be able to …

How does weather impact the satellite internet service?

Weather and my Hughesnet® Service  Stormy weather may affect your internet service when thick cloud cover blocks the signal between the satellite and your dish. The satellite that delivers your signal is 22,000 miles away. The signal must travel up to space when you make a request (such as clicking on a webpage) then come …

What is included with the new Hughesnet residential installation?

Here is what to expect at your installation visit. Technician tracking: Once the technician is en-route to your location, you will receive a Techtrak link via SMS. You can use this link to track the whereabouts of your installer. If you haven’t already registered, you can sign up for a free myhughesnet.com account. With your …

How do I purchase Priority Data Tokens on the myHughesnet (Mobile) app?

From the home screen (Overview page) of the myHughesnet (Mobile) app, click on Buy Token in the Usage panel.  Choose the denomination you wish to purchase. You will be asked to confirm your purchase.  You can alternatively, go to the Usage tab on the bottom of the screen then click on Priority Data Token purchase.  …