Speed Test at Each End Point

Speed Test allows you to measure your real-time network connection and provide details including real-time Download and Upload speeds. You can do a speed test from myhughesnet.com and from your myHughesnet (Mobile) app. After logging into myhughesnet.com, select the Support tab on the tab and select “Run Speed Test.” You will be taken immediately to …

What is included with the new Hughesnet residential installation?

Here is what to expect at your installation visit. Technician tracking: Once the technician is en-route to your location, you will receive a Techtrak link via SMS. You can use this link to track the whereabouts of your installer. If you haven’t already registered, you can sign up for a free myhughesnet.com account. With your …

How do I see the daily usage by device?

When logged into your account on myhughesnet.com, you can find the Usage panel on the home screen. The information displayed will contain details of your plan, including how much data is used and remaining for the month’s cycle. You can also view your available tokens and purchase additional tokens from the usage panel. When “View Usage” …

Purchase Priority Data Tokens through your Account

1) Sign in or Register at myHughesnet.com. Click on “Usage” and then “Priority Data Token Purchase”.   Need to display correct Vimeo video:  2) Select which Token you would like   3) The Data Token purchase window launches. This screen displays the Priority Data Token you’ve selected. Click “Purchase”.  

How do I purchase Priority Data Tokens on the myHughesnet (Mobile) app?

From the home screen (Overview page) of the myHughesnet (Mobile) app, click on Buy Token in the Usage panel.  Choose the denomination you wish to purchase. You will be asked to confirm your purchase.  You can alternatively, go to the Usage tab on the bottom of the screen then click on Priority Data Token purchase.  …

Tips for Using the new Hughesnet

Everything you do online uses data. How much data you use depends on the activity you are doing online. Data is transferred two ways: from the satellite to your computer (download) and from your computer to the satellite (upload). Here are some helpful links to learn more about Hughesnet®.  Popular Videos  Understanding Satellite Internet >  …

What does Device Signal Quality mean?

To access the device-level signal quality, register or login to myhughesnet.com and navigate to ‘Usage’ > ‘Wi-Fi Management’. You will be able to see a list of devices connected directly to your Hughesnet® modem using an ethernet cable, or via Wi-Fi. There are many factors that contribute to signal quality. One such factor is the …

How Does the Satellite Internet Connection Work?

Step 1: A request for a Web page is sent from your computer to a satellite about 22,000 miles out in space. At this altitude, the satellite’s period of rotation (24 hours) matches the Earth’s, and the satellite always remains in the same spot over the Earth (geosynchronous orbit). Because internet via satellite is so …

How can I view the devices connected to my network?

Customers with a HT3000W modem can view their devices connected to their Hughesnet® Wi-Fi as well as direct LAN connections. To view your devices, login to your myhughesnet.com account and visit ‘Usage’ > ‘Wi-Fi management’ page. On this page you can view the devices connected to the LAN, and the different Wi-Fi channels. Only the …