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Category Archives: NAD Account & Billing

Daytime Data for Hughesnet for Business customers

Hughesnet® for Business customers have additional Daytime Data available to them during the hours of 8am-6pm local time.  This data is in addition to the Anytime Data offered with your Service Plan. The amount of Anytime Data you receive is determined by the service plan to which you subscribe. Use this additional plan data for anything you want to do …

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Posted byAiyngaran Chockalingam Aiyngaran09/14/2021Posted inAll Modems, Consumer BI NAD, Consumer BI PR, Consumer BI VI, GOV Child, NAD, NAD Account & Billing, NAD Internet, SME NAD Child, SME NAD Child PR, SME NAD Child VI, SME NAD ParentTags: Government, SME, VAR

Are you moving soon?

Are you moving soon? Take your Hughesnet® high-speed internet to your new home! Customers who are moving may be eligible for special offers. Just keep your current modem and power supply with you and call Customer Care to get started and to discuss available plans and pricing. Have Hughesnet Voice Service too? Hughesnet Voice customers …

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Posted byAiyngaran Chockalingam Aiyngaran09/13/2021Posted inAll Modems, NAD, NAD Account & BillingTags: Consumer, Fusion

How Do I Reset My Password?

How Do I Change My Password?  Note: Your user id will be the email address you used to register. If you don’t have an account, you can register at any time.   4. Enter your password and complete the reCAPTCHA for security purposes.  5. From here, you can manage your password, security questions, and password recovery …

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Posted byAiyngaran Chockalingam Aiyngaran09/13/2021Posted inAll Modems, NAD, NAD Account & BillingTags: Consumer, Fusion, Government, SME, VAR

What Should I Do if My Card is Declined

If your method of payment was declined, read some frequently asked questions to resolve your outstanding balance. Why is my credit card being declined? Contact your financial institution for more details. It could be as simple as your card has expired. How can I update the credit card information you have on file for my …

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Posted byAiyngaran Chockalingam Aiyngaran09/13/202103/24/2025Posted inAll Modems, NAD, NAD Account & BillingTags: Consumer, Fusion, Government, SME

What do I need to know about The California Consumer Privacy Act (CCPA)?

The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. Key provisions of this legislation allow California residents to:  To contact Hughes to exercise your specific rights with regard to your personal information please visit the Hughes subscriber privacy policy agreement where you’ll find the details on how to send us an email with …

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Posted byAiyngaran Chockalingam Aiyngaran09/13/2021Posted inAll Modems, Consumer BI NAD, Consumer BI PR, Consumer BI VI, Consumer NAD, Consumer PR, Consumer VI, GOV Child, NAD Account & Billing, Onboarding, SME NAD Child, SME NAD Child PR, SME NAD Child VI, SME NAD Parent, VARTags: Consumer, Fusion, Government, SME, VAR

How Do I Cancel Or Modify My Service Plan?

Modify My Plan  Changing your Hughesnet® service plan is easy; you can do this at any time by visiting myhughesnet.com.  Before you change your plan, view your data usage history over several months to estimate how much data you need. Keep in mind that if you only need a little bit of extra high-speed data before …

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Posted byAiyngaran Chockalingam Aiyngaran09/13/2021Posted inAll Modems, NAD, NAD Account & BillingTags: Consumer, Government, SME, VAR

What should I do if I receive a copyright infringement notice?

Copyright infringement notices are sent to customers after they have been reported to have viewed, downloaded, or disseminated copyright protected material. This includes, but is not limited to, images, infographics, videos, and music. Hughesnet® takes claims of copyright infringement seriously and is obligated to comply with the law.  If you have received a copyright infringement …

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Posted byAiyngaran Chockalingam Aiyngaran09/13/202103/24/2025Posted inAll Modems, NAD, NAD Account & BillingTags: Consumer, Fusion, SME

Is it a hard or a soft credit check when leasing the equipment?

The credit check for leasing the Hughesnet® equipment is a soft inquiry. A soft credit check does not affect your credit score and is not visible to potential lenders that may review your credit report.

Posted byAiyngaran Chockalingam Aiyngaran09/13/202103/24/2025Posted inAll Modems, NAD, NAD Account & BillingTags: Consumer, Fusion, Government, SME, VAR

Introduction to the myHughesnet (Mobile) app

The myHughesnet (Mobile) app is free and available to iOS and Android users and can be installed from the App Store or Google Play. iOS Android Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch. Requires Android version 4.4 and up. Download Now Download Now myHughesnet (Mobile) app Features Include: Navigation Icons at …

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Posted byAiyngaran Chockalingam Aiyngaran09/13/202109/30/2025Posted inAll Modems, NAD, NAD Account & Billing, NAD InternetTags: Consumer, SME

Change of Account Ownership Form

If you would like to request a change of account ownership, follow the steps below.  1. Download and complete the Change of Account Ownership Form:   2. The originating customer must fill in the required fields on the upper half of the form. The form must include transferor signature and date.   3. The account holder must …

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Posted byAiyngaran Chockalingam Aiyngaran09/13/202109/30/2025Posted inAll Modems, Consumer BI NAD, Consumer BI PR, Consumer BI VI, GOV Child, NAD Account & Billing, Public, SME NAD Parent, VARTags: change, Consumer, Government, ownership, SME, VAR

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