Temporary suspension is the ability for a Hughesnet® customer to temporarily suspend their Hughesnet service for part of the year. This is often useful for individuals that travel for extended periods of time or maintain seasonal enterprises (e.g. campgrounds) that are closed for a portion of the year. How do I suspend my account? For …
Category Archives: NAD Internet
How does weather impact my satellite Internet service?
Weather and my Hughesnet Service Stormy weather may affect your Internet service when thick cloud cover blocks the signal between the satellite and your dish. The satellite that delivers your signal is 22,000 miles away. The signal must travel up to space when you make a request (such as clicking on a webpage) then come …
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How Do I Use an Internet Browser?
What is an Internet Browser? Each time you want to access the internet, you will start with an Internet Browser. It is a software that allows you to find and visit various websites. Common Internet Browsers include Safari, Google Chrome, Internet Explorer, and Mozilla Firefox. What is a URL? A URL is a specific web …
What should I do if I have slow or no connectivity?
In the event you have slow or no internet connection, here are some details to help get you back up and running. It is unusual to experience slow or no connectivity. There are occasions however, such as weather, which may interrupt service. In the event you have slow or no internet service, here are some …
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How is my data used?
What uses Data? When managing data use it is important to know which types of applications use large amounts of data and which do not. For example, activities like streaming videos will use up your data more rapidly than checking your email. Social media can use a large amount of data if your ‘feed’ loads …
What is Service Plan Data?
Hughesnet® service plans are delivered via our network of high-capacity satellites, including EchoStar XVII and EchoStar XIX, which use innovative Jupiter™ high-throughput technology to optimize speed and performance. When does my Service Plan Data replenish? The data cycle is typically based on the day you activated your service. For a new customer, that may mean …