What is the Service Plan Data?

The new Hughesnet® is powered by our JUPITER™ 3 satellite, the world’s largest and most advanced commercial communications satellite.  The new Hughesnet service plans come with an allotment of Priority Data, and unlimited Standard Data. When does my Priority Data replenish? The data cycle is typically based on the day you activated your service. For …

What is unlimited Standard Data?

What does ‘unlimited data’ mean? The new Hughesnet® Service plans feature an allotment of Priority Data (determined by the purchased Service Plan) and unlimited Standard Data. If you consume your monthly Priority Data, you can continue enjoying the Service using unlimited Standard Data until your Priority Data resets. Standard Data is prioritized behind Priority Data. …

Does the new Hughesnet offer wireless capability?

The HT3000W offers built-in dual-band Wi-Fi connectivity. Customers using other Hughesnet® modems can also connect wireless devices using a router. Does the HT3000W come with built-in Wi-Fi? The Hughesnet Wi-Fi Modem (HT3000W) offers built-in Wi-Fi so you can connect your wireless devices at home. The Hughesnet Wi-Fi Modem features the latest Wi-Fi standards and technology …

What should I do if I experience slow or no connectivity?

In the event you have slow or no internet connection, here are some details to help get you back up and running.  It is unusual to experience slow or no connectivity. There are occasions however, such as weather, which may interrupt service.  In the event you have slow or no internet service, here are some …

Parental Controls

Parental Controls in the Hughesnet® mobile app are administrative controls that allow users to manage and restrict the online activities of family members, including guests. Parental Controls offer a variety of benefits, including the ability to protect users from inappropriate content and manage screen time. With Member Profiles, you can add, edit, or delete profiles …

What are Priority Data Tokens and how do I check my Priority Data Token balance?

What are Priority Data Tokens? Priority Data Tokens are available in different sizes to give you the additional data you need. Priority Data Tokens do not expire and will remain available until they have been used. Need more Priority Data? Running low? Used it all up? Welcome to Priority Data Tokens. If you exceed your …

What is Wi-Fi 6?

The latest iteration of Wi-Fi technology, Wi-Fi 6/6E, promises faster speeds, better performance, and increased efficiency compared to its predecessor. Lightning-Fast Speeds  Improved Capacity  Better Range Reduced Interference  Better Battery Life  Better Security Compatibility Many devices are already compatible with Wi-Fi 6. However, there are some older electronic devices that may require an update to …