The Video Optimizer helps you get the most out of your service when streaming video content. How it works: Hughesnet® automatically adjusts data rates for streaming video to deliver great picture quality while using less of your data. Streaming is optimized with video streams up to HD quality. For best performance, leave any video streaming …
Category Archives: NAD Internet
How to ensure your Multipath (WL3000) and Hughesnet modem are connected correctly?
Ensuring your Multipath (WL3000) and Modem are properly connected, helps you to enjoy more responsive internet experience. Please follow the steps below to ensure the connections are accurate: If all the lights on the Multipath (WL3000) are still not ON, please follow the steps below: Even after following all the above steps, if the lights …
New! Hughesnet Fusion Plans
Say hello to new Hughesnet® Fusion® plans, the latest innovation in satellite internet. Now available in select areas* Hughesnet Fusion plans use innovative multipath technology, that automatically selects the best path for your internet activities — satellite or wireless — in real time, to reduce delays and deliver a faster, more reliable experience. You can …
How do I connect and activate Hughesnet Fusion?
Having trouble? Are you having trouble connecting the devices or with the system activation? Contact Customer Care at 866-647-3292.
How do I replace my Multipath Device?
View the Multipath Device replacement guide here Quick Overview Note: You have 30 days from the date the new Multipath Device is shipped to you to replace the old device. Hughesnet Customer Care authorizes and enables replacement over the satellite network and this authorization expires after 30 days.
Where should I place my modem?
The following recommendations will help ensure optimal operation of your Hughesnet® Satellite Modem: 1. The modem should be placed in a well-ventilated area and positioned upright, as shown in the images below. DO NOT lay it horizontally on its side, tape it to the back of the TV against a wall or keep it …
What is Hughesnet Fusion?
Hughesnet® Fusion® plans combine satellite and wireless technologies to deliver a high-speed, low-latency, reliable internet experience. The experience feels faster, especially while watching videos, browsing content-rich websites, and video conferencing. Where are Hughesnet Fusion plans available? Hughesnet Fusion plans are currently only available in select areas of the country. A certified Hughesnet technician must install …
Can I remove Static IPs if I find out I do not need one?
Yes, you can remove Static IP at any time by contacting Business Customer Care at 866-347-3272.
My business is moving and I have a Static IP. Can this be transferred to my moved site?
Moves require reassignment of the Static IP. Please contact Customer Care at 866-347-3272 for reassignment of Static IP.
Are IP addresses transferable when changing from one service plan to another?
The IP address does not need to be changed when moving from one Hughesnet® plan to another (upgrade/downgrade).