How does weather impact my satellite Internet service?

Weather and my Hughesnet Service Stormy weather may affect your Internet service when thick cloud cover blocks the signal between the satellite and your dish. The satellite that delivers your signal is 22,000 miles away. The signal must travel up to space when you make a request (such as clicking on a webpage) then come …

How Do I Use an Internet Browser?

What is an Internet Browser?  Each time you want to access the internet, you will start with an Internet Browser. It is a software that allows you to find and visit various websites. Common Internet Browsers include Safari, Google Chrome, Internet Explorer, and Mozilla Firefox.  What is a URL?  A URL is a specific web …

What is Norton™ Small Business?

From an award-winning antivirus and security software company, Norton™ Small Business protects your business devices to give you time to focus on what’s really important to you – running your business.  How do I activate my Norton Small Business product?  View the installation User Guide here  •    Minutes after placing your order, open the “Thank …

What is Norton™ 360 Deluxe?

Evolving protection for today’s connected world.  Norton™ 360 Deluxe includes award-winning antivirus and security software that helps block hackers from your devices. With one simple solution, you can protect your devices against evolving cyberthreats with peace of mind.  Hughesnet for Business customers click here for Norton Small Business information.  How do I activate my Norton 360 Deluxe?  View …

What is Express Repair?

Protection in the event of a problem is imperative. Find out who to call and what is covered under Express Repair.  Express Repair is a service protection plan designed to ensure that your Hughesnet® service will be restored in an expedited manner in the event a problem occurs. Under the plan, you continue to receive Technical …

What should I do if I have slow or no connectivity?

In the event you have slow or no internet connection, here are some details to help get you back up and running.  It is unusual to experience slow or no connectivity. There are occasions however, such as weather, which may interrupt service.  In the event you have slow or no internet service, here are some …