What should I do if I experience slow or no connectivity?

In the event you have slow or no internet connection, here are some details to help get you back up and running.  It is unusual to experience slow or no connectivity. There are occasions however, such as weather, which may interrupt service.  In the event you have slow or no internet service, here are some …

What is Wi-Fi 6?

The latest iteration of Wi-Fi technology, Wi-Fi 6/6E, promises faster speeds, better performance, and increased efficiency compared to its predecessor. Lightning-Fast Speeds  Improved Capacity  Better Range Reduced Interference  Better Battery Life  Better Security Compatibility Many devices are already compatible with Wi-Fi 6. However, there are some older electronic devices that may require an update to …

My Hughesnet service is still under warranty – why would I want Hughesnet Express Repair?

Under warranty, you have access to 24×7 technical phone support, as well as onsite support as needed. While most problems are resolved with a simple phone call, it may take up to 7–10 days for a certified technician to visit your home or business to restore service, under the warranty. With Express Repair, if a …

What does the professional installer do to ensure my Hughesnet Internet Continuity is working?

At the time of installation, your installer will connect your existing LAN/PC to the Automatic Failover Router and then connect the two WAN ports on the router – one to your primary router or modem, and the second to the Hughesnet® Wi-Fi Modem. Lastly, they will unplug your primary modem to verify your Hughesnet Internet …

Does Hughesnet Internet Continuity support Hughes Voice?

Yes. You can add Hughes Voice (VoIP provided by Hughes) to the Hughesnet Internet Continuity service. There are typically two scenarios: Does Hughesnet Internet Continuity support 3rd party voice providers like Vonage, Ooma, RingCentral? Hughesnet for Business and Internet Continuity do not support 3rd party voice providers except in a best efforts basis, and Hughes …

What is Hughesnet Internet Continuity?

Hughesnet® Internet Continuity is an affordable connectivity backup service that seamlessly delivers broadband internet when your primary internet service fails. With Hughesnet Internet Continuity, you can rest assured that if your primary connection goes down, your business will stay up and running, eliminating costly downtime. Because Hughesnet Internet Continuity is satellite internet, it is not …