Alerts are specific to you and contain important information about your account. When logged into your account on myhughesnet.com, the number of unread alerts appear next to the bell icon in the upper right corner of each page. On the Mobile App, the number of unread alerts appear next to the bell icon in the …
Author Archives: Aiyngaran Chockalingam
How do I setup ACH/Checking Account as my recurring payment option?
An ACH payment is a type of electronic bank-to-bank payment using your Checking or Savings Account. You can setup your ACH/Checking account as a recurring payment option by simply following the instructions below: Note: You can locate your Routing and Account numbers by logging into your bank account online or by checking the bottom of …
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New! Hughesnet Fusion Plans
Say hello to new Hughesnet® Fusion® plans, the latest innovation in satellite internet. Now available in select areas* Hughesnet Fusion plans use innovative multipath technology, that automatically selects the best path for your internet activities — satellite or wireless — in real time, to reduce delays and deliver a faster, more reliable experience. You can …
How do I connect and activate Hughesnet Fusion?
Having trouble? Are you having trouble connecting the devices or with the system activation? Contact Customer Care at 866-647-3292.
Where should I place my modem?
The following recommendations will help ensure optimal operation of your Hughesnet® Satellite Modem: 1. The modem should be placed in a well-ventilated area and positioned upright, as shown in the image on the left. DO NOT lay it horizontally on its side, as depicted in the image on the right. 2. The modem should …
What is Hughesnet Fusion?
Hughesnet® Fusion® plans combine satellite and wireless technologies to deliver a high-speed, low-latency, reliable internet experience. The experience feels faster, especially while watching videos, browsing content-rich websites, and video conferencing. Where are Hughesnet Fusion plans available? Hughesnet Fusion plans are currently only available in select areas of the country. A certified Hughesnet technician must install …
My Hughesnet service is still under warranty – why would I want Hughesnet Express Repair?
Under warranty, you have access to 24×7 technical phone support, as well as onsite support as needed. While most problems are resolved with a simple phone call, it may take up to 7–10 days for a certified technician to visit your home or business to restore service, under the warranty. With Express Repair, if a …
Can I make Wi-Fi calls over Hughesnet using my cell phone?
Making calls over Wi-Fi via Hughesnet® (or any satellite service) is not recommended due to signal transmission latency. However, Hughesnet offers a Voice over IP (VoIP) service which uses a different technology from Wi-Fi calling for reliable, clear calls. For more information on Hughesnet Voice service, click here
Can I remove Static IPs if I find out I do not need one?
Yes, you can remove Static IP at any time by contacting Business Customer Care at 866-347-3272.
Are IP addresses transferable when changing from one service plan to another?
The IP address does not need to be changed when moving from one Hughesnet® plan to another (upgrade/downgrade).