Author Archives: Kartik Adavi

What to do if you get the error, “Account was locked due to multiple invalid payment attempts/reversals. You must pay the amount due today and all the future bills using an ACH or a non-reloadable pre-paid card”

Q1: Why is my account locked? You are seeing this message because the system has detected several unsuccessful payment attempts or payment reversals (such as a chargeback from your bank). To protect your account, a temporary lock is automatically placed after multiple payment failures. Q2: How do I unlock my account and restore my service? …

Continue reading “What to do if you get the error, “Account was locked due to multiple invalid payment attempts/reversals. You must pay the amount due today and all the future bills using an ACH or a non-reloadable pre-paid card””

What to do if you get the error, “Account was locked due to multiple invalid payment attempts/reversals. You must pay the amount due today and all the future bills using a non-reloadable pre-paid card.”

Q1: Why is my account locked? You are seeing this message because the system has detected several unsuccessful payment attempts or payment reversals (such as a chargeback from your bank). To protect your account, a temporary lock is automatically placed after multiple payment failures. Q2: How do I unlock my account and restore my service? …

Continue reading “What to do if you get the error, “Account was locked due to multiple invalid payment attempts/reversals. You must pay the amount due today and all the future bills using a non-reloadable pre-paid card.””

What to do if you get the error, “Account was locked due to multiple invalid payment attempts/reversals. You must pay the amount due today and all the future bills using a credit card.”

Q1: Why is my account locked? You are seeing this message because the system has detected several unsuccessful payment attempts or payment reversals (such as a chargeback from your bank). To protect your account, a temporary lock is automatically placed after multiple payment failures. Q2: How do I unlock my account and restore my service? …

Continue reading “What to do if you get the error, “Account was locked due to multiple invalid payment attempts/reversals. You must pay the amount due today and all the future bills using a credit card.””

Unable to connect to System Control Center

It seems like you’re trying to access a URL that requires a Hughesnet connection. Why do I need to be connected to Hughesnet internet to access this URL? Some of our services are specifically designed to work with Hughesnet® to provide optimized, secure, and region-specific content. If you are seeing this page, it indicates that …

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How to check if the IFL/Satellite cable is correctly connected?

An IFL cable is a black coaxial cable coming from outdoor unit and is connected to the “SAT” port on the back of the modem. Fig: IFL cable Incorrect IFL cable connection can lead to issues with your internet service performance. The following FAQ will guide you to ensure the IFL cable is securely connected …

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What is included with the new Hughesnet residential installation?

Here is what to expect at your installation visit. Technician tracking: Once the technician is en-route to your location, you will receive a Techtrak link via SMS. You can use this link to track the whereabouts of your installer. If you haven’t already registered, you can sign up for a free myhughesnet.com account. With your …

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