Hughesnet® Business Internet Continuity Customers should click here for the Set-Up instruction guide for TP-Link TL-470T+ for Failover Load Balancing with DSL and VSAT Connections
Category Archives: All Modems
Welcome to Hughesnet
Recommended for you: Review the HughesNet Install Guide This quick start guide provides general information for your HT2000W/HT2010W satellite modem. View the Install Summary Guide
How do I return my Hughesnet leased equipment?
For instructions on how to uninstall and return your Hughesnet® leased equipment, click here. If you would like to reactivate your service, or have any questions regarding returning the leased equipment, call Customer Care at 866-347-3292. HT1000 and HT1100 model modems are not required to be returned. Please recycle with your local facility.
Who do I contact to check the status of my order?
Visit orderstatus.hughesnet.com or call Pre-installation Support at 866-774-6580. If your installation is already complete, please reach out to our Customer Care team at 866-347-3292.
Where can I find my HughesNet Voice device MAC address?
The MAC address of your HughesNet Voice ATA (Analog Telephone Adapter) is printed on the bottom of the device, see image below. The MAC address is indicated by a red box in the image.
How do I stay compliant with digital copyright laws?
Hughesnet® provides access to everything you love to do online. While you can freely roam the web at your leisure while on the Hughesnet network, there are a few things to keep in mind. When browsing the internet, you should be aware of the Digital Millennium Copyright Act, or the DCMA. The DMCA helps protect against …
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What is temporary suspension?
Temporary suspension is the ability for a Hughesnet® customer to temporarily suspend their Hughesnet service for part of the year. This is often useful for individuals that travel for extended periods of time or maintain seasonal enterprises (e.g. campgrounds) that are closed for a portion of the year. How do I suspend my account? For …
How does weather impact my satellite Internet service?
Weather and my Hughesnet Service Stormy weather may affect your Internet service when thick cloud cover blocks the signal between the satellite and your dish. The satellite that delivers your signal is 22,000 miles away. The signal must travel up to space when you make a request (such as clicking on a webpage) then come …
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How Do I Use an Internet Browser?
What is an Internet Browser? Each time you want to access the internet, you will start with an Internet Browser. It is a software that allows you to find and visit various websites. Common Internet Browsers include Safari, Google Chrome, Internet Explorer, and Mozilla Firefox. What is a URL? A URL is a specific web …
What is Norton™ Small Business?
From an award-winning antivirus and security software company, Norton™ Small Business protects your business devices to give you time to focus on what’s really important to you – running your business. How do I activate my Norton Small Business product? View the installation User Guide here • Minutes after placing your order, open the “Thank …