How can I improve my gaming experience?

This FAQ will guide you through troubleshooting common gaming issues to help enhance your gaming experience. Use the hyperlinks below to navigate to specific sections or scroll down for detailed instructions. Q: Why is my game download taking so long? What can I do to improve download speeds? There are multiple factors that can affect …

What are Dead Zones, and how can I eliminate them?

What is a Dead Zone? A Dead Zone is any area in your home where Wi-Fi coverage is weak or nonexistent, preventing devices from connecting to the internet or causing poor performance. What causes a Dead Zone? Dead zones occur when the radio waves from your router are blocked or disrupted. Common causes include: How …

Unable to connect to System Control Center

It seems like you’re trying to access a URL that requires a Hughesnet connection. Why do I need to be connected to Hughesnet internet to access this URL? Some of our services are specifically designed to work with Hughesnet to provide optimized, secure, and region-specific content. If you are seeing this page, it indicates that …

How to check if the IFL/Satellite cable is correctly connected?

An IFL cable is a black coaxial cable coming from outdoor unit and is connected to the “SAT” port on the back of the modem. Fig: IFL cable Incorrect IFL cable connection can lead to issues with your internet service performance. The following FAQ will guide you to ensure the IFL cable is securely connected …

How do I install my Hughesnet Mesh Wi-Fi Node?

A Mesh Wi-Fi Node is the perfect solution to extend your modem’s signal throughout your home, for wall-to-wall Wi-Fi coverage. The Mesh Wi-Fi Node is specifically engineered to extend your Hughesnet Wi-Fi signal for seamless browsing and streaming in every room. The Mesh Wi-Fi Node pairs seamlessly with the Hughesnet Wi-Fi Modem.  Follow the Steps …

How do I disconnect the Multipath Device and the power supply from the Hughesnet Wi-Fi Modem? 

Note: The Multipath device does not have a power (off-on) switch.  Figure 1: Unplug from wall  Figure 2: Disconnecting cables from the old device  Note:   To unplug the power adapter from the back of the device, grip the locking mechanism (Figure 3) and pull. The locking mechanism will disengage, and you will be able to …