If you cancel your Hughesnet® service, you will receive a return kit to return any Hughesnet equipment you leased. Please note that the equipment must be returned in good condition within 45 days of cancellation to avoid being charged an Unreturned Equipment Fee. For more information on the charges, click here to view the Subscriber …
Category Archives: NAD Repair & Returns
How do I return my Hughesnet leased equipment?
For instructions on how to uninstall and return your Hughesnet® leased equipment, click here. If you would like to reactivate your service, or have any questions regarding returning the leased equipment, call Customer Care at 866-347-3292. HT1000 and HT1100 model modems are not required to be returned. Please recycle with your local facility.
Who do I contact to check the status of my order?
Visit orderstatus.hughesnet.com or call Pre-installation Support at 866-774-6580. If your installation is already complete, please reach out to our Customer Care team at 866-347-3292.