Customers with a HT2000W modem can view their devices connected to their Hughesnet® Wi-Fi as well as direct LAN connections. To view your devices, login to your myhughesnet.com account and visit ‘Usage’ > ‘Wi-Fi management’ page. On this page you can view the devices connected to the LAN, and the different Wi-Fi channels. Only the …
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If you have an upcoming appointment with a Hughesnet® technician, you will be able to view, and make changes to your appointment online by visiting myhughesnet.com or through the Hughesnet Mobile App. To make changes online, select “Account” from the options at the top of your page, then select “My Appointments”. Your current appointment information, including …
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Yes. You can change your Hughesnet® service by calling Business Customer Care at 866-347-3292.
Yes. If you require a replacement router during the warranty period, a new router will be sent to you with installation instructions. If you have purchased a maintenance plan, a technician will come out to your business and fix it for you.
At the time of installation, your installer will connect your existing LAN/PC to the Automatic Failover Router and then connect the two WAN ports on the router – one to your primary router or modem, and the second to the Hughesnet® Wi-Fi Modem. Lastly, they will unplug your primary modem to verify your Hughesnet Internet …
Yes, a variety of maintenance plans are available. Please ask a sales associate for details.
Yes. You can add Hughes Voice (VoIP provided by Hughes) to the Hughesnet Internet Continuity service. There are typically two scenarios: Does Hughesnet Internet Continuity support 3rd party voice providers like Vonage, Ooma, RingCentral? Hughesnet for Business and Internet Continuity do not support 3rd party voice providers except in a best efforts basis, and Hughes …
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Unlike 4G coverage, which can be spotty and sometimes non-existent with Hughesnet® Internet Continuity you only need a clear view of the southern sky for a solid connection. Additionally, Hughesnet Internet Continuity offers additional data at an affordable cost.
Most users do not experience any performance issues. However, unlike DSL & cable, satellite has higher latency (the time it takes your data to travel to and from the internet via satellite) so there may be a delay.
No, not at this time.