What should I do if I experience slow or no connectivity?

In the event you have slow or no internet connection, here are some details to help get you back up and running.  It is unusual to experience slow or no connectivity. There are occasions however, such as weather, which may interrupt service.  In the event you have slow or no internet service, here are some …

What is Wi-Fi 6?

The latest iteration of Wi-Fi technology, Wi-Fi 6/6E, promises faster speeds, better performance, and increased efficiency compared to its predecessor. Lightning-Fast Speeds  Improved Capacity  Better Range Reduced Interference  Better Battery Life  Better Security Compatibility Many devices are already compatible with Wi-Fi 6. However, there are some older electronic devices that may require an update to …

What is Video Optimizer?

The Video Optimizer helps you get the most out of your service when streaming video content. How it works: Hughesnet® automatically adjusts data rates for streaming video to deliver great picture quality while using less of your data. Streaming is optimized with video streams up to HD quality. For best performance, leave any video streaming …

My Hughesnet service is still under warranty – why would I want Hughesnet Express Repair?

Under warranty, you have access to 24×7 technical phone support, as well as onsite support as needed. While most problems are resolved with a simple phone call, it may take up to 7–10 days for a certified technician to visit your home or business to restore service, under the warranty. With Express Repair, if a …

Can I view devices connected to my network?

Customers with a HT2000W modem can view their devices connected to their Hughesnet® Wi-Fi as well as direct LAN connections. To view your devices, login to your myhughesnet.com account and visit ‘Usage’ > ‘Wi-Fi management’ page. On this page you can view the devices connected to the LAN, and the different Wi-Fi channels. Only the …