Step 1: A request for a Web page is sent from your computer to a satellite about 22,000 miles out in space. At this altitude, the satellite’s period of rotation (24 hours) matches the Earth’s, and the satellite always remains in the same spot over the Earth (geosynchronous orbit). Because internet via satellite is so …
Continue reading “How Does A Satellite Internet Connection Work?”
Hughesnet® Wi-Fi Modem provides two networks, a 2.4 GHz and 5 GHz. Deciding which network to use, is based on your unique home set-up. 2.4 GHz has a longer range and can penetrate walls and other solid objects more easily. However, it is more susceptible to interference, so speeds may not be as high. 5 …
Click here to access the Modem replacement guide.
Hughesnet® Voice uses advanced Voice-over-IP (VoIP) technology to deliver a feature-rich home phone service over your satellite connection. New Hughesnet customers will have their Analog Telephone Adapter (ATA) set up by their installer during the installation appointment which will route your calls through your satellite modem and dish without using your plan data. It’s as …
Number porting, also known as ‘Transferring your number’ means that you are taking an existing phone number from one provider and transferring it to another. If you have just ordered Hughesnet® Voice, you may be eligible to transfer your number from your previous carrier to Hughesnet Voice. To determine eligibility, call Customer Care at 866-347-3292. …
To determine eligibility, call Customer Care at 866-347-3292. You will need to provide your Site Account Number (SAN) found on your monthly invoice and your existing telephone number that you would like to transfer to your Hughesnet® Voice service. To learn more about Hughesnet Voice features, click here. To learn more about how to transfer …
Continue reading “How do I find out if my number is eligible for a transfer?”
For more information on porting, click here.
Bonus Zone (formerly known as Bonus Bytes) Your service plan includes high-speed data available in the Bonus Zone, previously known as Bonus Bytes. It is the period of time between 2am-8am local time, when you have access to additional high-speed data, even if you have exceeded the amount of data in your Service Plan. This …
Continue reading “What is the difference between Data Tokens and Bonus Zone?”
Make a payment and view your bill invoices after signing into your Hughesnet® Account: 1. Register or Sign In to myhughesnet.com. 2. Click on ‘Billing’ on the header then select ‘Make a Payment’. The following page displays the amount due, invoice number and provides links to view your invoice and payment history. If a payment …
Hughesnet® bills one month in advance, much like your rent or mortgage would be. If you make a change to your service plan or add or cancel additional services during the billing cycle, that change will be reflected on your next bill. If you upgrade your plan in the middle of a cycle, your billing …