What is included with a standard Hughesnet residential installation?

Here is what to expect at your installation visit. Technician tracking: Once the technician is en-route to your location, you will receive a Techtrak link via SMS. You can use this link to track the whereabouts of your installer. If you haven’t already registered, you can sign up for a free myhughesnet.com account. With your …

How many devices can I connect?

You can wirelessly connect as many devices as you want to. However, several devices connected to your internet simultaneously may result in degradation of speed. Hughesnet® offers a variety of service plans to accommodate your internet usage needs. Click here to help find the right plan for you or contact Customer Care at 866-347-3292.    

Work and Study from Home with Hughesnet

Our exclusive Hughesnet Fusion® plans are great for working from home to provide you with a low-latency, reliable connection for time-sensitive applications, like video-conferencing.  When working and studying from home, it’s important to know which applications work with Hughesnet®, and how to get the most productivity from the applications that you use. Click here to see …

What are Data Tokens and how do I check my data token balance?

What are Data Tokens? Data Tokens are available in four different sizes to give you the additional data you need. Data Tokens do not expire and will remain available until they have been used. Need more data? Running low? Used it all up? Welcome to Data Tokens. If you exceed your monthly service plan data, …

How do I Connect my Innomedia Analog Telephone Adapter (ATA) to my Hughesnet Modem?

What you will need: Step 1: Connect ATA to existing Hughesnet modem Step 2: Connect your telephone cable to the phone port on the ATA Step 3: Plug in the power cable to the ATA. Please review your connections below: Step 4: Review connections – your configuration will vary based on your home computing device …

How do I return my Hughesnet leased equipment?

For instructions on how to uninstall and return your Hughesnet® leased equipment, click here.  If you would like to reactivate your service, or have any questions regarding returning the leased equipment, call Customer Care at 866-347-3292.   HT1000 and HT1100 model modems are not required to be returned. Please recycle with your local facility.