Q1: Why is my account locked? You are seeing this message because the system has detected several unsuccessful payment attempts or payment reversals (such as a chargeback from your bank). To protect your account, a temporary lock is automatically placed after multiple payment failures. Q2: How do I unlock my account and restore my service? …
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What to do if you get the error, “Account was locked due to multiple invalid payment attempts/reversals. You must pay the amount due today and all the future bills using a non-reloadable pre-paid card.”
Q1: Why is my account locked? You are seeing this message because the system has detected several unsuccessful payment attempts or payment reversals (such as a chargeback from your bank). To protect your account, a temporary lock is automatically placed after multiple payment failures. Q2: How do I unlock my account and restore my service? …
What to do if you get the error, “Account was locked due to multiple invalid payment attempts/reversals. You must pay the amount due today and all the future bills using a credit card.”
Q1: Why is my account locked? You are seeing this message because the system has detected several unsuccessful payment attempts or payment reversals (such as a chargeback from your bank). To protect your account, a temporary lock is automatically placed after multiple payment failures. Q2: How do I unlock my account and restore my service? …
Give Your Family the Gift of Extra Priority Data!
The holidays are filled with moments that matter – video calls with family, playing favorite movies, and sharing memories online. Make sure your connection keeps up with it all. Right now, when you buy a Priority Data Token, you’ll get one FREE! That’s bonus data to keep everything running at full speed through the season’s …
Continue reading “Give Your Family the Gift of Extra Priority Data!”
Give Your Family the Gift of Extra Data!
The holidays are filled with moments that matter—video calls with family, playing favorite movies, and sharing memories online. Make sure your connection keeps up with it all. Right now, when you buy a Data Token, you’ll get one FREE! That’s bonus data to keep everything running at full speed through the season’s busiest days. Quantities …
What are Dead Zones, and how can I eliminate them?
What is a Dead Zone? A Dead Zone is any area in your home where Wi-Fi coverage is weak or nonexistent, preventing devices from connecting to the internet or causing poor performance. What causes a Dead Zone? Dead zones occur when the radio waves from your router are blocked or disrupted. Common causes include: How …
Continue reading “What are Dead Zones, and how can I eliminate them?”
Where should I place my modem?
The following recommendations will help ensure optimal operation of your Hughesnet® Satellite Modem: 1. The modem should be placed in a well-ventilated area and positioned upright, as shown in the images below. DO NOT lay it horizontally on its side, tape it to the back of the TV against a wall or keep it …
What does device Signal Quality mean?
To access the device-level signal quality, register or login to myhughesnet.com and navigate to ‘Usage’ > ‘Wi-Fi Management’. You will be able to see a list of devices connected directly to your Hughesnet® modem using an ethernet cable, or via Wi-Fi. Click on the plus icon on the type of Router connection to see the …