Using a virtual private network (VPN) impacts the way your modem receives data. Learn more about using a VPN with Hughesnet. A Virtual Private Network (VPN) is an added layer of protection. This layer of protection is only typically used when sensitive data is transmitted over the internet. To achieve this added layer of protection, …
Tag Archives: Consumer
How do I connect my Wi-Fi Booster to my HT2000W/HT2010W modem?
Click here to view the set-up instructions. Ver en Español
What should I do if I receive a copyright infringement notice?
Copyright infringement notices are sent to customers after they have been reported to have viewed, downloaded, or disseminated copyright protected material. This includes, but is not limited to, images, infographics, videos, and music. Hughesnet® takes claims of copyright infringement seriously and is obligated to comply with the law. If you have received a copyright infringement …
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What is the Hughesnet Return Policy?
You must return your Hughesnet® modem, power supply, and radio in good condition within 45 days of cancellation date or be charged a $300 Unreturned Equipment Fee ($100 for the modem and power supply and $200 for the radio transmitter). If you are a Hughesnet Fusion® customer, you must also return the multipath device, power supply, …
Is it a hard or a soft credit check when leasing the equipment?
The credit check for leasing the Hughesnet® equipment is a soft inquiry. A soft credit check does not affect your credit score and is not visible to potential lenders that may review your credit report.
Tips for Using Hughesnet
Everything you do online uses data. How much data you use depends on the activity you are doing online. Data is transferred two ways: from the satellite to your computer (download) and from your computer to the satellite (upload). Here are some helpful links to learn more about Hughesnet. Popular Videos Understanding Satellite Internet > …
What should I do If I have issues with Google Chromebook?
If you are experiencing issues with your Google Chromebook connection, you may need to resolve it by removing and re-connecting to the Hughesnet® network. Follow the steps below to resolve the issue. 1. Forget the network: 2. Navigate back to the Wi-Fi settings under your “Network” section and select either the 2g or 5g networks. …
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Why did I receive a return kit?
If you cancel your Hughesnet® service, you will receive a return kit to return any Hughesnet equipment you leased. Please note that the equipment must be returned in good condition within 45 days of cancellation to avoid being charged an Unreturned Equipment Fee. For more information on the charges, click here to view the Subscriber …
What is Video Optimizer?
The Video Optimizer helps you get the most out of your service when streaming video content. How it works: Hughesnet® automatically adjusts data rates for streaming video to deliver great picture quality while using less of your data. Streaming is optimized with video streams up to HD quality. For best performance, leave any video streaming …
What is the Bonus Zone?
The Bonus Zone is a period of time when you have access to additional high-speed data! For residential customers it is between the hours of 2am-8am local time. The amount of your Bonus Zone data is determined by the service plan to which you subscribe. Use this additional plan data to download large files like movies, …