For instructions on how to uninstall and return your Hughesnet® leased equipment, click here. If you would like to reactivate your service, or have any questions regarding returning the leased equipment, call Customer Care at 866-347-3292. HT1000 and HT1100 model modems are not required to be returned. Please recycle with your local facility.
Tag Archives: Consumer
Who do I contact to check the status of my order?
Visit orderstatus.hughesnet.com or call Pre-installation Support at 866-774-6580. If your installation is already complete, please reach out to our Customer Care team at 866-347-3292.
How can I view my data usage?
You can view your current data usage or usage history over time through the Hughesnet Mobile App or on myhughesnet.com. On myhughesnet.com: On Hughesnet Mobile App:
Where can I find my HughesNet Voice device MAC address?
The MAC address of your HughesNet Voice ATA (Analog Telephone Adapter) is printed on the bottom of the device, see image below. The MAC address is indicated by a red box in the image.
How do I stay compliant with digital copyright laws?
Hughesnet® provides access to everything you love to do online. While you can freely roam the web at your leisure while on the Hughesnet network, there are a few things to keep in mind. When browsing the internet, you should be aware of the Digital Millennium Copyright Act, or the DCMA. The DMCA helps protect against …
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What is temporary suspension?
Temporary suspension is the ability for a Hughesnet® customer to temporarily suspend their Hughesnet service for part of the year. This is often useful for individuals that travel for extended periods of time or maintain seasonal enterprises (e.g. campgrounds) that are closed for a portion of the year. How do I suspend my account? For …
How does weather impact my satellite Internet service?
Weather and my Hughesnet Service Stormy weather may affect your Internet service when thick cloud cover blocks the signal between the satellite and your dish. The satellite that delivers your signal is 22,000 miles away. The signal must travel up to space when you make a request (such as clicking on a webpage) then come …
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How Do I Use an Internet Browser?
What is an Internet Browser? Each time you want to access the internet, you will start with an Internet Browser. It is a software that allows you to find and visit various websites. Common Internet Browsers include Safari, Google Chrome, Internet Explorer, and Mozilla Firefox. What is a URL? A URL is a specific web …
What is Norton™ 360 Deluxe?
Evolving protection for today’s connected world. Norton™ 360 Deluxe includes award-winning antivirus and security software that helps block hackers from your devices. With one simple solution, you can protect your devices against evolving cyberthreats with peace of mind. Hughesnet for Business customers click here for Norton Small Business information. How do I activate my Norton 360 Deluxe? View …
What is Express Repair?
Protection in the event of a problem is imperative. Find out who to call and what is covered under Express Repair. Express Repair is a service protection plan designed to ensure that your Hughesnet® service will be restored in an expedited manner in the event a problem occurs. Under the plan, you continue to receive Technical …