If a Return Merchandise Authorization (RMA) has already been created, you can track its status by visiting rmastatus.hughesnet.com. Complete the form and click ‘View RMA Status’ to view the RMA status. The next screen will display your shipping information. At the bottom of the screen, you will find carrier and package tracking information along with …
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Stay informed with notifications about your bill, usage, service updates, special offers, and the latest product launches. Customize your Hughesnet® email and SMS text notification preferences by logging into your myhughesnet.com account or through the Hughesnet mobile app. Managing notification preferences on myhughesnet.com 1. Register or Sign in to your myhughesnet.com account 2. Navigate to ‘Account’ …
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Are you moving soon? Take your Hughesnet® high-speed internet to your new home! Customers who are moving may be eligible for special offers. Just keep your current modem and power supply with you and call Customer Care to get started and to discuss available plans and pricing. Have Hughesnet Voice Service too? Hughesnet Voice customers …
How Do I Change My Password? Note: Your user id will be the email address you used to register. If you don’t have an account, you can register at any time. 4. Enter your password and complete the reCAPTCHA for security purposes. 5. From here, you can manage your password, security questions, and password recovery …
If your method of payment was declined, read some frequently asked questions to resolve your outstanding balance. Why is my credit card being declined? Contact your financial institution for more details. It could be as simple as your card has expired. How can I update the credit card information you have on file for my …
The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. Key provisions of this legislation allow California residents to: To contact Hughes to exercise your specific rights with regard to your personal information please visit the Hughes subscriber privacy policy agreement where you’ll find the details on how to send us an email with …
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Read frequently asked questions to learn more about how Hughesnet® Voice service works, and which service plan is the right fit for you. I have Hughesnet internet service and Hughesnet Voice at my home but also have Hughesnet internet at my vacation home. Can I switch Voice between my two residences? No, we do not …
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Copyright infringement notices are sent to customers after they have been reported to have viewed, downloaded, or disseminated copyright protected material. This includes, but is not limited to, images, infographics, videos, and music. Hughesnet® takes claims of copyright infringement seriously and is obligated to comply with the law. If you have received a copyright infringement …
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You must return your Hughesnet® modem, power supply, and radio in good condition within 45 days of cancellation date or be charged a $300 Unreturned Equipment Fee ($100 for the modem and power supply and $200 for the radio transmitter). If you are a Hughesnet Fusion® customer, you must also return the multipath device, power supply, …
The credit check for leasing the Hughesnet® equipment is a soft inquiry. A soft credit check does not affect your credit score and is not visible to potential lenders that may review your credit report.