What should I do If I have issues with Google Chromebook?

If you are experiencing issues with your Google Chromebook connection, you may need to resolve it by removing and re-connecting to the Hughesnet® network. Follow the steps below to resolve the issue. 1. Forget the network: 2. Navigate back to the Wi-Fi settings under your “Network” section and select either the 2g or 5g networks. …

Why did I receive a return kit?

If you cancel your Hughesnet® service, you will receive a return kit to return any Hughesnet equipment you leased. Please note that the equipment must be returned in good condition within 45 days of cancellation to avoid being charged an Unreturned Equipment Fee. For more information on the charges, click here to view the Subscriber …

How many devices can I connect?

You can wirelessly connect as many devices as you want to. However, several devices connected to your internet simultaneously may result in degradation of speed. Hughesnet® offers a variety of service plans to accommodate your internet usage needs. Click here to help find the right plan for you or contact Customer Care at 866-347-3292.    

Work and Study from Home with Hughesnet

Our exclusive Hughesnet Fusion® plans are great for working from home to provide you with a low-latency, reliable connection for time-sensitive applications, like video-conferencing.  When working and studying from home, it’s important to know which applications work with Hughesnet®, and how to get the most productivity from the applications that you use. Click here to see …

How do I Connect my Innomedia Analog Telephone Adapter (ATA) to my Hughesnet Modem?

What you will need: Step 1: Connect ATA to existing Hughesnet modem Step 2: Connect your telephone cable to the phone port on the ATA Step 3: Plug in the power cable to the ATA. Please review your connections below: Step 4: Review connections – your configuration will vary based on your home computing device …

How do I return my Hughesnet leased equipment?

For instructions on how to uninstall and return your Hughesnet® leased equipment, click here.  If you would like to reactivate your service, or have any questions regarding returning the leased equipment, call Customer Care at 866-347-3292.   HT1000 and HT1100 model modems are not required to be returned. Please recycle with your local facility.