How to Block or Report Unwanted Emails and Senders?

Hughesnet® email allows you to filter out unwanted emails, such as marketing messages, with two options: “mark as spam” or “block the sender”. This FAQ outlines the steps for both methods. Marking an Email as Spam Note: Marking an email as spam does not instantly block the sender. These emails would still be sent to …

What are the Hughesnet Voice features?

What are the Hughesnet® Voice features? Click here to view the Hughesnet Voice Features Guide. How do I access my Hughesnet Voice Features? Visit myhughesnet.com  How do I set up my Voicemail PIN Number?  How do I Access my Voicemail?  How do I Access Voicemail Messages and Settings? Note: If you don’t find your ‘Voicemail’ widget, …

What is Frontpoint Security?

Hughesnet® has partnered with a leader in smart home security, Frontpoint, to bring you a reliable, customizable security solution for your peace of mind.  ‌Tested and ready to work with Hughesnet, you can count on Frontpoint’s home protection. Products are pre-configured, so your system is ready right out of the box.  New customer discounts are …

My Hughesnet service is still under warranty – why would I want Hughesnet Express Repair?

Under warranty, you have access to 24×7 technical phone support, as well as onsite support as needed. While most problems are resolved with a simple phone call, it may take up to 7–10 days for a certified technician to visit your home or business to restore service, under the warranty. With Express Repair, if a …

Can I make Wi-Fi calls over Hughesnet using my cell phone?

Making calls over Wi-Fi via Hughesnet® (or any satellite service) is not recommended due to signal transmission latency. However, Hughesnet offers a Voice over IP (VoIP) service which uses a different technology from Wi-Fi calling for reliable, clear calls.  For more information on Hughesnet Voice service, click here 

How can I see daily usage by device?

Hughesnet® customers with a HT2000W modem can view device-level usage for 24-hour and previous 14-day periods on the ‘Connected Devices’ page found on myhughesnet.com under ‘Wi-Fi Management’ under the ‘Usage’ category. The following page displays the devices connected to your Hughesnet system along with other helpful information such as, “Status, Signal Quality, Connection time, and …

What does device Signal Quality mean?

To access the device-level signal quality, register or login to myhughesnet.com and navigate to ‘Usage’ > ‘Wi-Fi Management’. You will be able to see a list of devices connected directly to your Hughesnet® modem using an ethernet cable, or via Wi-Fi. Click on the plus icon on the type of Router connection to see the …

Can I view devices connected to my network?

Customers with a HT2000W modem can view their devices connected to their Hughesnet® Wi-Fi as well as direct LAN connections. To view your devices, login to your myhughesnet.com account and visit ‘Usage’ > ‘Wi-Fi management’ page. On this page you can view the devices connected to the LAN, and the different Wi-Fi channels. Only the …