What are the Hughesnet Voice features? Click here to view the Hughesnet® Voice Features Guide. How do I access my Hughesnet Voice Features? Visit myhughesnet.com 2. Click ‘Manage’ to visit the ‘Voice Dashboard’ 3. Once you are in the Hughesnet Voice Dashboard, you will be able to access your Hughesnet Voice features. How do I set …
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What is Frontpoint Security?
Hughesnet® has partnered with a leader in smart home security, Frontpoint, to bring you a reliable, customizable security solution for your peace of mind. Tested and ready to work with Hughesnet, you can count on Frontpoint’s home protection. Products are pre-configured, so your system is ready right out of the box. New customer discounts are …
Where should I place my modem?
The following recommendations will help ensure optimal operation of your Hughesnet® Satellite Modem: 1. The modem should be placed in a well-ventilated area and positioned upright, as shown in the image on the left. DO NOT lay it horizontally on its side, as depicted in the image on the right. 2. The modem should …
My Hughesnet service is still under warranty – why would I want Hughesnet Express Repair?
Under warranty, you have access to 24×7 technical phone support, as well as onsite support as needed. While most problems are resolved with a simple phone call, it may take up to 7–10 days for a certified technician to visit your home or business to restore service, under the warranty. With Express Repair, if a …
If I exceed my plan Data, can I still make calls?
Yes. Hughesnet® Voice service does not use any of your plan data.
Can I make Wi-Fi calls over Hughesnet using my cell phone?
Making calls over Wi-Fi via Hughesnet® (or any satellite service) is not recommended due to signal transmission latency. However, Hughesnet offers a Voice over IP (VoIP) service which uses a different technology from Wi-Fi calling for reliable, clear calls. For more information on Hughesnet Voice service, click here
How can I see daily usage by device?
Hughesnet® customers with a HT2000W modem can view device-level usage for 24-hour and previous 14-day periods on the ‘Connected Devices’ page found on myhughesnet.com under ‘Wi-Fi Management’ under the ‘Usage’ category. The following page displays the devices connected to your Hughesnet system along with other helpful information such as, “Status, Signal Quality, Connection time, and …
What does device Signal Quality mean?
To access the device-level signal quality, register or login to myhughesnet.com and navigate to ‘Usage’ > ‘Wi-Fi Management’. You will be able to see a list of devices connected directly to your Hughesnet® modem using an ethernet cable, or via Wi-Fi. Click on the plus icon on the type of Router connection to see the …
Can I view devices connected to my network?
Customers with a HT2000W modem can view their devices connected to their Hughesnet® Wi-Fi as well as direct LAN connections. To view your devices, login to your myhughesnet.com account and visit ‘Usage’ > ‘Wi-Fi management’ page. On this page you can view the devices connected to the LAN, and the different Wi-Fi channels. Only the …
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Why should I run a speed test?
Periodically running a speed test is a good idea to ensure that your system is functioning properly and that your devices are receiving a strong signal from the modem. Conducting a speed test is fast, easy, and precise, giving you the best measurement of your broadband speed. What’s the Difference Between Upload and Download? When …