Recommended for you: Review the HughesNet Install Guide This quick start guide provides general information for your HT2000W/HT2010W satellite modem. View the Install Summary Guide
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How do I Connect my Innomedia Analog Telephone Adapter (ATA) to my Hughesnet Modem?
What you will need: Step 1: Connect ATA to existing Hughesnet modem Step 2: Connect your telephone cable to the phone port on the ATA Step 3: Plug in the power cable to the ATA. Please review your connections below: Step 4: Review connections – your configuration will vary based on your home computing device …
How do I return my Hughesnet leased equipment?
For instructions on how to uninstall and return your Hughesnet® leased equipment, click here. If you would like to reactivate your service, or have any questions regarding returning the leased equipment, call Customer Care at 866-347-3292. HT1000 and HT1100 model modems are not required to be returned. Please recycle with your local facility.
Who do I contact to check the status of my order?
Visit orderstatus.hughesnet.com or call Pre-installation Support at 866-774-6580. If your installation is already complete, please reach out to our Customer Care team at 866-347-3292.
How can I view my data usage?
You can view your current data usage or usage history over time through the Hughesnet Mobile App or on myhughesnet.com. On myhughesnet.com: On Hughesnet Mobile App:
Where can I find my HughesNet Voice device MAC address?
The MAC address of your HughesNet Voice ATA (Analog Telephone Adapter) is printed on the bottom of the device, see image below. The MAC address is indicated by a red box in the image.
How Do I Use an Internet Browser?
What is an Internet Browser? Each time you want to access the internet, you will start with an Internet Browser. It is a software that allows you to find and visit various websites. Common Internet Browsers include Safari, Google Chrome, Internet Explorer, and Mozilla Firefox. What is a URL? A URL is a specific web …
What is Norton™ Small Business?
From an award-winning antivirus and security software company, Norton™ Small Business protects your business devices to give you time to focus on what’s really important to you – running your business. How do I activate my Norton Small Business product? View the installation User Guide here • Minutes after placing your order, open the “Thank …
What should I do if I have slow or no connectivity?
In the event you have slow or no internet connection, here are some details to help get you back up and running. It is unusual to experience slow or no connectivity. There are occasions however, such as weather, which may interrupt service. In the event you have slow or no internet service, here are some …
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