Work and Study from Home with Hughesnet

Our exclusive Hughesnet Fusion® plans are great for working from home to provide you with a low-latency, reliable connection for time-sensitive applications, like video-conferencing. 

When working and studying from home, it’s important to know which applications work with Hughesnet®, and how to get the most productivity from the applications that you use. Click here to see what works with Hughesnet. 

Using VPN:  

VPNs, where you sign into a VPN application to access your work or school network directly, will significantly reduce service speeds. Once the VPN is turned OFF, your speeds should return to normal. All plans are subject to the Hughesnet Subscriber Agreement

Check the Number of Connected Devices: 

When several devices in your home are connected to the internet, you may experience slower speeds. Even if some of the connected devices aren’t being used, they still may be processing updates or downloads in the background. Because of this, we recommend that you limit the number of devices on your network when attending virtual classes.  

To view the devices connected to your network, login to your myhughesnet.com account and navigate to ‘Usage’ > ‘Wi-Fi Management’ to see the networks enabled, and a list of all the connected devices. 
 

Other Tips 

•    For the fastest speeds, connect your Ethernet LAN cable to your computer directly instead of using the Wi-Fi. 
 
•    If you do use Wi-Fi, make sure you have a strong signal and limit interference. You can check your signal strength using the Wi-Fi gauge on the Hughesnet Mobile App

•    If you experience poor Wi-Fi signal quality in your home, you may benefit from the Hughesnet Wi-Fi Booster or Mesh Wi-Fi Node to enhance the signal.  

What are Data Tokens and how do I check my data token balance?

What are Data Tokens?

Data Tokens are available in four different sizes to give you the additional data you need. Data Tokens do not expire and will remain available until they have been used.

Need more data?

Running low? Used it all up? Welcome to Data Tokens.

If you exceed your monthly service plan data, you will stay connected at reduced speeds until the next billing cycle. You may also purchase a Data Token that provides additional data to restore your service to full speed. 

Data Tokens are available in four sizes. 
3GB5GB 10GB 25GB

How do Data Tokens work?

Purchase Data Tokens from your myhughesnet.com account or on the Mobile App. As soon as you purchase a Data Token, any speed restrictions will be immediately removed from your service!

How Many Data Tokens Do I Have Available?

Check your Service Plan Data and Data Tokens balance at any time on the Usage page of your myhughesnet.com account. Alternatively, click here to go to the Usage page.

*myhughesnet.com login required.

How do I Connect my Innomedia Analog Telephone Adapter (ATA) to my Hughesnet Modem?

What you will need:

Your existing Hughesnet Wi-Fi modem
InnoMedia Analog Telephone Adapter (ATA)
Supplied ethernet cable
Home Computer
Existing ethernet cable connecting your Hughesnet modem to PC
Home phone
(not provided)
Telephone cable

Step 1: Connect ATA to existing Hughesnet modem

Step 2: Connect your telephone cable to the phone port on the ATA

Step 3: Plug in the power cable to the ATA. Please review your connections below:

Step 4: Review connections – your configuration will vary based on your home computing device (laptop, desktop, mobile)

Make sure the power LED and the globe LED turn green, before proceeding to activate your Hughesnet Voice service.

Click here to access the quick start guide

How do I return my Hughesnet leased equipment?

For instructions on how to uninstall and return your Hughesnet® leased equipment, click here

If you would like to reactivate your service, or have any questions regarding returning the leased equipment, call Customer Care at 866-347-3292.  

HT1000 and HT1100 model modems are not required to be returned. Please recycle with your local facility. 

How can I view my data usage?

You can view your current data usage or usage history over time through the Hughesnet Mobile App or on myhughesnet.com.

On myhughesnet.com:

  1. Register or Sign In to your Hughesnet® account.
  2. Select ‘Usage’ at the top of the page.
  3. Select ‘Usage Details’ or ‘Usage history’ for an overview of your account.

On Hughesnet Mobile App:

  1. Click on the ‘Usage’ menu item at the bottom of the screen to see ‘Usage Details’ and ‘Usage History’.
  2. Click on the page to view the respective information.