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Category Archives: NAD Account & Billing

What should I do if I receive a copyright infringement notice?

Copyright infringement notices are sent to customers after they have been reported to have viewed, downloaded, or disseminated copyright protected material. This includes, but is not limited to, images, infographics, videos, and music. Hughesnet® takes claims of copyright infringement seriously and is obligated to comply with the law.  If you have received a copyright infringement …

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Posted byAiyngaran Chockalingam Aiyngaran09/13/202103/24/2025Posted inAll Modems, NAD, NAD Account & BillingTags: Consumer, Fusion, SME

Is it a hard or a soft credit check when leasing the equipment?

The credit check for leasing the Hughesnet® equipment is a soft inquiry. A soft credit check does not affect your credit score and is not visible to potential lenders that may review your credit report.

Posted byAiyngaran Chockalingam Aiyngaran09/13/202103/24/2025Posted inAll Modems, NAD, NAD Account & BillingTags: Consumer, Fusion, Government, SME, VAR

Introduction to the myHughesnet (Mobile) app

The myHughesnet (Mobile) app is free and available to iOS and Android users and can be installed from the App Store or Google Play. iOS Android Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch. Requires Android version 4.4 and up. Download Now Download Now myHughesnet (Mobile) app Features Include: Navigation Icons at …

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Posted byAiyngaran Chockalingam Aiyngaran09/13/202103/24/2025Posted inNAD, NAD Account & Billing, NAD InternetTags: Consumer, SME

Change of Account Ownership Form

If you would like to request a change of account ownership, follow the steps below.  1. Download and complete the Change of Account Ownership Form:   2. The originating customer must fill in the required fields on the upper half of the form. The form must include transferor signature and date.   3. The account holder must …

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Posted byAiyngaran Chockalingam Aiyngaran09/13/202102/12/2025Posted inAll Modems, Consumer BI NAD, Consumer BI PR, Consumer BI VI, Consumer NAD, GOV Child, NAD, NAD Account & Billing, Public, SME NAD Parent, VARTags: change, Consumer, Government, ownership, SME, VAR

Welcome to Hughesnet

Recommended for you: Review the HughesNet Install Guide This quick start guide provides general information for your HT2000W/HT2010W satellite modem. View the Install Summary Guide

Posted byAiyngaran Chockalingam Aiyngaran09/13/2021Posted inAll Modems, NAD, NAD Account & BillingTags: Consumer, Government, SME

Who do I contact to check the status of my order?

Visit orderstatus.hughesnet.com or call Pre-installation Support at 866-774-6580. If your installation is already complete, please reach out to our Customer Care team at 866-347-3292.

Posted byAiyngaran Chockalingam Aiyngaran09/13/202103/24/2025Posted inAll Modems, NAD, NAD Account & Billing, NAD Repair & ReturnsTags: Consumer, Fusion, Government, SME, VAR

How do I stay compliant with digital copyright laws?

Hughesnet® provides access to everything you love to do online. While you can freely roam the web at your leisure while on the Hughesnet network, there are a few things to keep in mind.  When browsing the internet, you should be aware of the Digital Millennium Copyright Act, or the DCMA. The DMCA helps protect against …

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Posted byAiyngaran Chockalingam Aiyngaran09/09/2021Posted inAll Modems, NAD, NAD Account & Billing, NAD InternetTags: Consumer, Fusion, SME

What is temporary suspension?

Temporary suspension is the ability for a Hughesnet® customer to temporarily suspend their Hughesnet service for part of the year. This is often useful for individuals that travel for extended periods of time or maintain seasonal enterprises (e.g. campgrounds) that are closed for a portion of the year.  How do I suspend my account?  For …

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Posted byAiyngaran Chockalingam Aiyngaran09/09/2021Posted inAll Modems, NAD, NAD Account & Billing, NAD InternetTags: Consumer, Fusion, SME

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