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Category Archives: Consumer NAD
What is included with the new Hughesnet residential installation?
Here is what to expect at your installation visit. Technician tracking: Once the technician is en-route to your location, you will receive a Techtrak link via SMS. You can use this link to track the whereabouts of your installer. If you haven’t already registered, you can sign up for a free myhughesnet.com account. With your …
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What should I do if I experience slow or no connectivity?
In the event you have slow or no internet connection, here are some details to help get you back up and running. It is unusual to experience slow or no connectivity. There are occasions however, such as weather, which may interrupt service. In the event you have slow or no internet service, here are some …
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What is Wi-Fi 6?
The latest iteration of Wi-Fi technology, Wi-Fi 6/6E, promises faster speeds, better performance, and increased efficiency compared to its predecessor. Lightning-Fast Speeds Improved Capacity Better Range Reduced Interference Better Battery Life Better Security Compatibility Many devices are already compatible with Wi-Fi 6. However, there are some older electronic devices that may require an update to …
What is Video Optimizer?
The Video Optimizer helps you get the most out of your service when streaming video content. How it works: Hughesnet® automatically adjusts data rates for streaming video to deliver great picture quality while using less of your data. Streaming is optimized with video streams up to HD quality. For best performance, leave any video streaming …
How do I setup ACH/Checking Account as my recurring payment option?
An ACH payment is a type of electronic bank-to-bank payment using your Checking or Savings Account. You can setup your ACH/Checking account as a recurring payment option by simply following the instructions below: Note: You can locate your Routing and Account numbers by logging into your bank account online or by checking the bottom of …
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How do I transfer email content to Gmail?
There are two options when migrating email content to Gmail. This article specifically discusses migrating content from an existing Hughes.net mailbox to Gmail, but you can also use similar instructions to migrate content to and from another email provider. Create a Gmail Use existing Gmail First Option: Create a new Gmail account: Second Option: Migrate content to …
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My Hughesnet service is still under warranty – why would I want Hughesnet Express Repair?
Under warranty, you have access to 24×7 technical phone support, as well as onsite support as needed. While most problems are resolved with a simple phone call, it may take up to 7–10 days for a certified technician to visit your home or business to restore service, under the warranty. With Express Repair, if a …
Can I view devices connected to my network?
Customers with a HT2000W modem can view their devices connected to their Hughesnet® Wi-Fi as well as direct LAN connections. To view your devices, login to your myhughesnet.com account and visit ‘Usage’ > ‘Wi-Fi management’ page. On this page you can view the devices connected to the LAN, and the different Wi-Fi channels. Only the …
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Make changes to your upcoming appointment online
If you have an upcoming appointment with a Hughesnet® technician, you will be able to view, and make changes to your appointment online by visiting myhughesnet.com or through the myHughesnet (Mobile) app. To make changes online, select “Account” from the options at the top of your page, then select “My Appointments”. Your current appointment information, including …
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