What are the minimum system requirements for Norton Utilities Ultimate?

Minimum Microsoft Windows OS Requirements

  • Windows fully compatible PC with Intel Pentium 4 / AMD Athlon 64 processor or above (must support SSE3 instructions)
  • 1 GB RAM or above

Windows™ Operating Systems

  • Microsoft Windows 7 (all versions) with Service Pack 1 (SP 1) or later.
  • Microsoft Windows 8/8.1 (all versions). except Windows 8 Start screen.
  • Microsoft Windows™ 10 (all versions), except Windows 10 on Arm, in S mode, Mixed Reality, Mobile, IoT, Starter, and RT editions.
  • Microsoft Windows™ 11 (all versions), except Windows 11 on Arm, in S mode, Mixed Reality, Mobile, IoT, Starter, and RT editions.

Additional Hardware Requirements

  • 1 GB of available hard disk space
  • Optimal standard screen resolution no less than 1024 x 768 pixels
  • Internet connection (to activate product and receive product updates).

Ready to enjoy a faster, cleaner, and more reliable computer experience today? Click here to learn more and order.

What are Dead Zones, and how can I eliminate them?

What is a Dead Zone?

A Dead Zone is any area in your home where Wi-Fi coverage is weak or nonexistent, preventing devices from connecting to the internet or causing poor performance.

What causes a Dead Zone?

Dead zones occur when the radio waves from your router are blocked or disrupted. Common causes include:

  • Obstructions: Thick walls, large metal appliances, and furniture.
  • Interference: Wireless devices like baby monitors, security systems, and microwaves.
  • Weak Signal: The router’s signal may be too weak, especially at the edges of its coverage area.

How do I eliminate Dead Zones in my home?

To eliminate dead zones and ensure optimal Wi-Fi performance throughout your home, consider adding a Mesh Wi-Fi Node/Wi-Fi Booster to amplify Wi-Fi signal to reach hard-to-cover areas like basements or attics or even a garage.

What are the Hughesnet Voice features?

What are the Hughesnet® Voice features?

Click here to view the Hughesnet Voice Features Guide.

How do I access my Hughesnet Voice Features?

Visit myhughesnet.com

  1. Click on the ‘Account’ on the top menu, then ‘Voice’
  2. Click ‘Manage’ to visit the ‘Voice Dashboard’

  3. Once you are in the Hughesnet Voice Dashboard, you will be able to access your Hughesnet Voice features. 

 How do I set up my Voicemail PIN Number?

  • Dial *333 on the phone you are using for Hughesnet Voice
  • When prompted to enter your PIN, enter 1234.
  • You will then be prompted to create a new pin. Your voicemail is now setup.

 How do I Access my Voicemail?

  • Dial *333
  • Enter the PIN you have created. 

 How do I Access Voicemail Messages and Settings?

  • On the Hughesnet Voice Dashboard, click on the ‘Settings’ button for ‘Voicemail’.

Note: If you don’t find your ‘Voicemail’ widget, you can add it to your ‘Voice Dashboard’ by clicking ‘ADD SERVICE’ button on the top right corner of the page.

  • If you want to use your own answering machine, you have the option to disable the voicemail feature by toggling the ‘Enable Voicemail’ to OFF.

 How do I Forward Calls?

On the Hughesnet Voice Dashboard, toggle ‘Enable’ on ‘Forward All Calls’ widget and enter the phone number you want to forward the calls to. You can even customize the number of rings on your primary device, before forwarding the call to another number.

 How do I Transfer my Phone Number to Hughesnet Voice?

  • On the Hughesnet Voice Dashboard, enter the phone number you want to port, into the ‘Voice Porting’ widget.
  • If the number can be ported, you will be presented with the port request form to submit the request to port your number.
  • We highly recommend checking the ‘Key things to note’ section to avoid common errors when submitting the form which can expedite the processing of your port request.

For more information on transferring your phone number to Hughesnet Voice, click here.

Unable to connect to System Control Center

It seems like you’re trying to access a URL that requires a Hughesnet connection.

Why do I need to be connected to Hughesnet internet to access this URL?

Some of our services are specifically designed to work with Hughesnet® to provide optimized, secure, and region-specific content. If you are seeing this page, it indicates that you are not currently connected via Hughesnet internet.

Please connect to your Hughesnet internet service and try accessing the link again.

How to check if the IFL/Satellite cable is correctly connected?

An IFL cable is a black coaxial cable coming from outdoor unit and is connected to the “SAT” port on the back of the modem.

Fig: IFL cable

Incorrect IFL cable connection can lead to issues with your internet service performance. The following FAQ will guide you to ensure the IFL cable is securely connected to your modem.

How to check if the IFL cable is connected correctly?

  1. Check if the cable is intact and securely connected to the modem. To avoid electric shock, please refrain from touching the cable while the modem is powered ON.
  1. Once you are able to see that the cable is securely connected, visit http://www.systemcontrolcenter.com and check the state code.
    Note: Your device need to be connected to your Hughesnet® internet service.
  2. If the “System State Code” is 3.1.1; it indicates that there is an issue with the IFL cable connection.

Fig: System Control Center showing “System State Code” of 3.1.1

Follow the instructions below to fix the issue. If not, the cable is properly connected and no further action is needed.

How to fix the IFL cable connection issue?

  1. To avoid electric shock, turn OFF the modem by disconnecting the power adapter from the wall outlet.
  1. Connect the cable to the modem and hand tighten the screw on the IFL cable until it is firm into the “SAT” port, as shown in the images below:

Fig: Connecting IFL cable to modem

  1. Power ON the modem and once all the LED lights on the modem are lit, visit http://www.systemcontrolcenter.com and check the state code.
  2. If the “System State Code” is 3.1.1, please call the customer service for further troubleshooting.