Everything you do online uses data. How much data you use depends on the activity you are doing online. Data is transferred two ways: from the satellite to your computer (download) and from your computer to the satellite (upload). Here are some helpful links to learn more about Hughesnet®.
To access the device-level signal quality, register or login to myhughesnet.com and navigate to ‘Usage’ > ‘Wi-Fi Management’. You will be able to see a list of devices connected directly to your Hughesnet® modem using an ethernet cable, or via Wi-Fi.
There are many factors that contribute to signal quality. One such factor is the distance between your Hughesnet modem and the device. Another factor can be the construction of your home or business. For example, dense building materials (brick, concrete, steel, etc.) can interrupt the signal and result in a poor signal quality. The signal quality indicators on the page display have been defined as follows:
A Good signal indicates that no issues have been detected.
A Fair signal indicates that the devices may be too far from the Modem. Move the device closer to the Modem if possible, for getting better signal.
A Poor signal indicates that the device is too far from the Modem. Move the device closer or consider purchasing a Hughesnet Mesh Wi-Fi Node to increase the Wi-Fi signal strength.
Step 1: A request for a Web page is sent from your computer to a satellite about 22,000 miles out in space. At this altitude, the satellite’s period of rotation (24 hours) matches the Earth’s, and the satellite always remains in the same spot over the Earth (geosynchronous orbit). Because internet via satellite is so technologically advanced, this distance hardly makes a difference, even with rural internet connections.
Step 2: The satellite contacts the Hughesnet® Network Operations Center (NOC) which locates the specific website you have requested.
Step 3: The Website beams the information back along the same path to the Hughesnet Network Operations Center, then to the satellite, and then to your computer through your Hughesnet dish and modem. Although the signal travels a great distance, there is only a fraction of a second delay during this transmission. This is similar to the delay you may have experienced when using a cell phone. In most cases, this delay (latency) isn’t apparent while surfing online.
Once Hughesnet has been professionally installed in your home, connecting to the internet via satellite is simple!
Customers with a HT3000W modem can view their devices connected to their Hughesnet® Wi-Fi as well as direct LAN connections. To view your devices, login to your myhughesnet.com account and visit ‘Usage’ > ‘Wi-Fi management’ page.
On this page you can view the devices connected to the LAN, and the different Wi-Fi channels. Only the devices connected to your Hughesnet modem will be displayed.
Under Network Settings & Access, you will be able to perform the following actions:
Wi-Fi settings
Guest Wi-Fi settings
Change Admin Password
Reboot Equipment
Please note that only the devices connected to your Hughesnet modem will be shown and not the devices connected to any third-party modems.
Launch an internet browser and type www.systemcontrolcenter.com. You must be connected to your Hughesnet® modem, but internet access is not required to visit the System Control Center.
Click on “Wi-Fi Settings” on the left
3. On the Login page, enter the “Administrative Password” listed on the back of your modem.
You will then be able to see the available networks as below:
5. Click on each network (2.4GHz, 2.4GHz Guest, 5GHz, 5GHz Guest) to see the Wi-Fi Password.
Using the device you wish to pair, search for either of the two wireless networks matching the SSID above.
Connect to the network.
When prompted for a password, enter the password exactly as it appears on the label on the back of the modem, referenced above.
The new Hughesnet® is powered by our JUPITER™ 3 satellite, the world’s largest and most advanced commercial communications satellite. The new Hughesnet service plans come with an allotment of Priority Data, and unlimited Standard Data.
When does my Priority Data replenish?
The data cycle is typically based on the day you activated your service. For a new customer, that may mean that your data cycle and billing cycle are the same. For customers who have upgraded, you likely have a billing cycle and a data cycle that do not coincide. Your data will be replenished on the date your new data cycle begins.
For example, your billing date and data cycle may occur simultaneously on the 5th of each month, if you originally activated your service on May 5th.
What counts towards my Priority Data?
Anything you do online, including but not limited to:
Streaming video (Netflix, You Tube, etc)
Downloading photos, videos, MP3 files, or documents
Uploading files (photos, YouTube videos, etc)
Browsing (Facebook, etc)
Software updates (antivirus protection, Microsoft/Windows updates, Apple iOS updates, etc)
Online gaming (including Facebook games)
Voice over IP (Ooma, Vonage, etc). If using Hughesnet Voice service, your service plan data will not be consumed.
How can I monitor my Priority Data usage?
There are two ways to view and monitor your usage.
1. myhughesnet.com – Sign in or register, and visit ‘Usage’ > ‘Usage Details’.
2. myHughesnet (Mobile) App – Login to the mobile app and visit ‘Usage’ > ‘Usage Details’ from the bottom menu.